New CAP DEBT CENTRE Manager: Liz Lethborg

By October 31, 2019 Our Community

Let me introduce to you our new CAP DEBT CENTRE Manager Liz Lethborg.

She will be joining Ros Frost to deliver resilience and hope to those wanting to stop feeling weighed down by debt.

To start your journey with us simply call us on: 1300 227 000

(Our helpline is open from 9am-5pm (AEST) weekdays. If you call and no one answers please leave a message and we will get back to you ASAP!)

Home visits

After you call CAP, a Liz or Ros will visit you in your own home. They   will gather your financial information and send it back to head office so we can create a good budget for you. If a home visit is not possible for you we are able to arrange your appointment in a safe, and accessible place for you.

An effective budget

Our trained debt counsellors will work out a realistic budget that prioritises food and other essential bills. We will negotiate affordable payments with each creditor and attempt to stop unfair interest and charges where possible. Your local Debt Coach will then explain the budget and the payments you will need to make.


CAP Account

In most cases, a CAP Account is set up for you. You will need to make one monthly payment into your CAP Account to cover your own debts. CAP will then distribute this on your behalf. You can also build up savings through your CAP Account. You can withdraw from your CAP Account when needed.

Severe debt

If you are in severe debt, then we can walk you through insolvency options, such as petitioning for bankruptcy. We can help you to fill out the forms and go through the process. We will also help you work out if this is the best option.


Debt free

You will use your CAP Account to pay your bills and debt repayments until you are debt free.